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Helene Dalgaard    I    Design & Art Direction
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Copenhagen Citizen Service, Borgerservice Kvik & Copenhagen Main Library

As Copenhagen Citizen Service (Borgerservice) changed their service strategy and left only one service center open to the public, they placed small 'help-stations' (Borgerservice Kvik) in a few selected Copenhagen libraries. With this change they needed to update their identity from 2007.

The new service strategy's main purpose was to encourage citizens to handle most private businesses on the internet. However some issues, like issuance of a passport or drivers license, must be handled in Borgerservice.

With this knowledge we decided to create a signage system with a strong identity that not only guided citizens in and out of Borgerservice fast, but also became the new identity. The signs were placed in one service center and selected Copenhagen libraries. 

Info: Created for and in collaboration with 2+1 Ideas agency
Photos: Hanne Hvattum


Copenhagen Main Library

Copenhagen Main Library needed clearer signage and navigation in their main lobby. We created a clear 'Reception' sign and numbers from cut out wood to match the new reception desks.

Info: Created for and in collaboration with 2+1 Ideas agency
Disciplines: Art Direction, strategic design, concept development industrial/spatial design, graphic design, project management
Photos: Hanne Hvattum

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